Customer Service Specialist
Crown Services, Inc.
Crown Services Villa Park is Now Hiring Full-Time Customer Service Specialist for a logistics company located in Carol Stream,IL!
Schedule: 8:30am - 5pm M-F
- Respond to customer requests for rates, which includes gathering customer information, quoting competitive rates, and responding to customer feedback regarding rates.
- Process bookings timely, to include accurate input of customer and shipment details, for LCL and FCL ocean shipments.
- Identify customer needs, research, and provide creative solutions and alternatives.
- Use all communication methods, telephone as well as email, to ensure customer understanding and satisfaction
- Update and maintain the company’s computerized customer profile database, including rates and services sold, as well as requirements pertinent to the individual customer or shipment.
Why Work for Crown Services:
- Weekly Pay
- Permanent, Direct Hire or Long Term Job Opportunities
- Medical, Dental and Vision Benefits
- No job under $15hr
Send us your resume or give us a call to get started!
Crown Services Villa Park 630-782-5222Apply