Customer Service Specialist

Crown Services, Inc.

Job Description

Crown Services Villa Park is Now Hiring Full-Time Customer Service Specialist for a logistics company located in Carol Stream,IL!

Schedule: 8:30am - 5pm M-F


Job Requirements

  • Respond to customer requests for rates, which includes gathering customer information, quoting competitive rates, and responding to customer feedback regarding rates.
  • Process bookings timely, to include accurate input of customer and shipment details, for LCL and FCL ocean shipments.
  • Identify customer needs, research, and provide creative solutions and alternatives.
  • Use all communication methods, telephone as well as email, to ensure customer understanding and satisfaction
  • Update and maintain the company’s computerized customer profile database, including rates and services sold, as well as requirements pertinent to the individual customer or shipment.

Why Work for Crown Services: 

  • Weekly Pay
  • Permanent, Direct Hire or Long Term Job Opportunities 
  • Medical, Dental and Vision Benefits 
  • No job under $15hr


Send us your resume or give us a call to get started! 

Crown Services Villa Park 630-782-5222