Service Advisor

Find A Wrench, LLC

Job Description

Our client, Patrick Dealer Group, is looking for experienced Service Advisors to join their team. Serving the greater Chicago area for over 100 years, they have become a staple when it comes to servicing and vehicle repair needs. This individual will identify needs, sell, and schedule service appointments.

They will act as a liaison between the dealership and the customer and gauge customer interest with the dealership.

Job Responsibilities for Service Advisors:

  • Help owners care for and maintain their vehicle
  • Establish ongoing relationships with owners
  • Inspect vehicles and apply proper resources (vehicle history, key readers, ect.) to accurately identify and verify vehicle mileage and service needs
  • Responsibly support and center goals for service by generating high sales of service, and parts
  • Repeat new vehicle sales by providing a premium after sales experience for each client
  • Refer to service history, inspect vehicle, and recommend service to client, identify repeat repairs for expeditious conclusions in customers best interest
  • Maintain constant contact with Dispatch ensuring expeditious and informed updates for the customer
  • Responsibly promote the sales of appropriate services, parts, and accessories
  • Write and verify accurate repair orders and include supporting documentation
  • Administer new and used vehicle warranty repairs in accordance with warranty specifications
  • Distribute work between Technicians efficiently


  • Organized and friendly personality
  • Time management skills
  • Fantastic communication skills with your customers
  • Professional, well-groom personal appearance
  • Clean driving record
  • Willing to submit to a pre-employment background check and drug screen
  • Previous Service Advisor experience (2 Years Minimum)


  • Aggressive pay plan, salary and monthly bonus
  • Professional development and training
  • Paid personal , holidays, and vacation days
  • 401K
  • Medical, Dental, Vision
  • FSA, Life Insurance, Short Term and Long Term Disability


Job Requirements