Customer Service Representative

Robert Half

Job Description

Ref ID: 01300-0011914083

Classification: Customer Service Representative

Compensation: $42000.00 to $44000.00 yearly

You might be the Customer Service Representative Robert Half is looking for, if you love building solid customer relationships in the growing Professional Services industry. Are you articulate and highly-skilled? This Customer Service Representative position could be an excellent career opportunity for you! This permanent Customer Service Representative position could be for you, if you're available to work in Deer Park, Illinois. Candidates looking to work in a dynamic, rapidly-changing call center will be interested in this position. Attn: Recruiter: Connie Stathopoulos

Responsibilities


- Deliver outstanding, friendly customer service in a timely fashion


- Field and send written business correspondence


- Be a part of business development by by actively cross-selling and referring customers


- Manage and place incoming telephone calls

Job Requirements

- Strong communication and social skills

- Ability to interact effectively with internal and external partners and clients/customers

- Excellent computer skills

- A consistently positive approach to your work that is rooted in a businesslike professionalism

- Proficiency with Microsoft Office required

- Customer service and office administrative skills

- Eager problem-solver who listens for customer cues and actively resolves problems with grace and integrity

- Knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly

- Proficiency in customer service

- Customer invoices experience

- Command of Call Center Customer Service

- Comfort in pursuing resolutions to complicated customer inquiries using complex research methods

- 2+ years' experience of proven performance in a goal-driven & customer-focused environment desired

If you seek to deliver great customer outcomes and want to improve your customer service skills to deliver personalized service specific to individual customer needs, we want to hear from you now. Apply today!

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

2021 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (www.roberthalf.com/terms-of-use).

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