Quality Training Specialist

Abbott Laboratories

Job Description

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals, and branded generic medicines. Our 109,000 colleagues serve people in more than 160 countries.


At Abbott, we're committed to helping people live their best possible life through the power of health. For more than 125 years, we've brought new products and technologies to the world -- in nutrition, diagnostics, medical devices and branded generic pharmaceuticals -- that create more possibilities for more people at all stages of life. Today, 109,000 of us are working to help people live not just longer, but better, in the more than 160 countries we serve.

Diagnostic testing is a compass, providing information that helps in the prevention, diagnosis and treatment of a range of health conditions.

Abbott’s life-changing tests and diagnostic tools give you accurate, timely information to better manage your health. We’re empowering smarter medical and economic decision making to help transform the way people manage their health at all stages of life. Every day, more than 10 million tests are run on Abbott’s diagnostics instruments, providing lab results for millions of people.

Our location in Lake Forest, Illinois currently has an opportunity for a Quality Training Specialist.  In this role, you will provide support and expertise to global Abbott Diagnostics Division (ADD) employees to ensure continued compliance with the ADD Learning System and the requirements of ADD's Quality System in relation to Learning.


  • Responsible for implementing and maintaining the effectiveness of the quality system.

  • Provides Subject Matter Expertise on the learning process including learning management system to other functional areas. Lead SME for audit support.

  • Ensures effective communication and promotion of learning activities.

  • Liaises with Division; Managers and Team Leaders to continuously improve learning processes and / or systems.

  • Establishes and maintains a direct and proactive relationship with internal and external customers; has a strong understanding of current customer needs; anticipates and addresses issues; escalating as applicable.

  • Scope to author; review; and approve learning documentation/material.

  • Supports audit readiness to ensure successful audit inspection results related to the Learning system and / or processes. 

  • Data analysis through the use of reporting and presentation of information for Executive Management Review.

  • The above statements are intended to describe the general nature and level of work being performed; other duties may be performed as assigned.


  • Accountable for supporting and / or leading activities relating to ADD's Quality System and the key process of Learning.  The position reports to the Global Quality Learning Team Leader

  • Strong decision making skills

  • Interpersonal skills – close contact with personnel at all levels and should possess excellent communication skills both written and oral.



  • Bachelor’s degree preferably in Education, Science, Engineering, Human Resources, Business or Instructional Design; or equivalent work experience and knowledge.

  • Minimum of 2 years in medical device industry or other FDA regulated industry experience. 

  • Knowledge of adult learning delivery techniques and general principles of adult learning a plus.

  • Substantial experience preparing and delivering presentations

  • Experience utilizing word processing software (e.g. Microsoft Office - Word, Excel and PowerPoint)

  • Experience in working in a cross functional work environment and matrix organizations. 


  • Previous Abbott experience preferred.

  • Previous customer service experience helpful

  • Experience in working in a cross functional work environment and matrix organizations. 


At Abbott, you can have a good job that can grow into a great career. We offer:

  • Training and career development, with onboarding programs for new employees and tuition assistance

  • Financial security through competitive compensation, incentives and retirement plans

  • Health care and well-being programs including medical, dental, vision, wellness and occupational health programs

  • Paid time off

  • 401(k) retirement savings with a generous company match

  • The stability of a company with a record of strong financial performance and history of being actively involved in local communities

Learn more about our benefits that add real value to your life to help you live fully:  www.abbottbenefits.com

Follow your career aspirations to Abbott for diverse opportunities with a company that provides the growth and strength to build your future. Abbott is an Equal Opportunity Employer, committed to employee diversity.

Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews and @AbbottGlobal.

Job Requirements