Marketing / Sales / Product Support

Caterpillar

Job Description



Career Area:

Marketing / Sales / Product Support

Job Description:

SALES / CUSTOMER REPRESENTATIVE

Have you worked with dealers throughout Europe?  Are you experienced in developing monthly demand and supply reports?  Are you able to build fast relationships with dealers to understand their needs and developing product sales?  Have you worked in the construction industry before?

If you have answered yes to the above, then we want to hear from you!

JOB PURPOSE:

To consult with dealers to market Caterpillar products and services and assist in the development of dealer sales capability. This is the third field-based assignment for an experienced, individual contributor on assignments that are complex and challenging and begin to become strategic in nature.

TERRITORY AREA:

Italy, Spain and Portugal

JOB DUTIES:

  • Sales liaison among dealers, customers and other Caterpillar personnel.

  • Counseling dealers in developing increased human performance capability

  • Providing guidance on existing and potential customer service issues and improvement measures

  • Assisting dealers on forecast, sales/rental/used strategy planning and sales techniques

  • Supporting rollout of new products (e.g., products, parts, customer service agreements, other service products)

  • Analyzing and communicating marketplace and competitive activity to Caterpillar personnel and dealers

  • Analyzing product application, configuration and utilization that provide the best solution for a customer

  • Assisting dealers with business planning

  • Creating and promoting programs that increase sales while maximizing price realization

  • Responsible for supporting and developing product sales, dealer effectiveness, overall segment growth, process improvement, sales management process improvement, etc.

BACKGROUND/EXPERIENCE:

  • This position requires a college or university degree or equivalent experience

  • 3 to 5 years prior experience working with dealers

  • Strong analytical skills with the ability to provide monthly reports 

  • English required with Spanish, Portuguese and Italian also desirable





Caterpillar is an Equal Opportunity Employer (EEO).

Not ready to apply? Submit your information to our Talent Network here .


Job Requirements

 

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