Customer Service Representative

Kforce Finance and Accounting

Job Description

RESPONSIBILITIES:

Kforce has a client that is seeking a Customer Service Representative in Chicago, IL.

Can you picture yourself working for one of -America's Ideal Employers-? Our client has received numerous awards and accolades due in part to their commitment to diversity, veterans, and fostering innovation. They've been named one of Fortune Magazine's -World's Most Admired Companies- of 2018 and are included in the -Top 50 Most Innovative Companies- named by Boston Consulting Group. With on-site training and mentoring, they are committed to your professional development as well.

Duties:
  • Customer Service Representative responds to customer verbal and/or written inquiries

  • Records details about customer inquiries

  • Customer Service Rep helps resolve complicated customer complaints

  • Coordinates and expedites customer inquiries to other departments for resolution

Job Requirements

REQUIREMENTS:

  • Attention to Detail

  • Clerical Skills

  • Client Relationships

  • Customer Service

  • Deadline Focus

  • Dependable

  • Detail Orientation

  • Listening Skills

  • Organization Skills

  • Outlook

  • Problem Solving

  • Professionalism

  • Project Coordinator

  • Written Communication

  • Email

  • Executive Level Experience

  • Outlook proficient

  • Customer Focused

  • Communication Skills

  • Time Management Skills

  • Customer Orientated

  • Initiative

  • Interpersonal Skills

  • Conference Call Coordination

  • Conference Room Scheduling

  • Planning and Organizing Skills

  • Event Handling



Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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