Bio Sample Operator - Shipping


Job Description

Position Summary

CellCarta is seeking a qualified and experienced Bio Sample Operator to work closely with the Laboratory Section Head of Bio Sample Management for the logistics and tracking of clinical trial shipments.

Main Responsibilities

  • Assists in coordinating clinical sites, couriers and clients to organize, monitor and ensure the delivery of study samples or study reagents in a timely manner;
  • Checks that clinical sites and/or central laboratories send samples according to agreed shipping needs and schedule, and assists in taking corrective actions where not the case;
  • Contacts clinical sites to confirm sample collection dates and verifies pick-up is scheduled as needed;
  • Contacts couriers to schedule sample pick-ups with needed packaging material and to follow-up on the shipments tracking;
  • Assists the customs broker when needed for situations related to shipments;
  • Notifies the laboratory and scientific team of the incoming samples, their delivery status and their arrival;
  • Confirms proper shipment conditions and delivery or communicates any discrepancies or shipment non-conformities to related individuals (including clinical sites and/or clients/collaborators);
  • Compiles and evaluates temperature data reports and sends them to clients;
  • Reviews reception forms when needed;
  • Assists in ensuring that sample collection information is adequate for effective sample tracking and reconciliation;
  • Assists on preparing the outgoing shipments of samples and study reagents to clinical sites and/or clients/collaborators;
  • Maintains documentation relevant to the tasks at hand as per appropriate SOP and applicable GLP regulations and GCLP guidelines.

Education & Required Qualifications

  • Associates degree, or equivalent, from an accredited college/university in a science or related field
  • Strong attention to details and commitment to achieve good quality work
  • Excellent time management and organizational skills to meet deadlines in a fast-paced, changing environment
  • Effective interpersonal and communication skills
  • Ability to work autonomously as well as part of a team
  • Problem solving skills and good sense of initiatives
  • Proficiency with MS Office suite, specifically Excel
  • Knowledge of IATA regulations, preferred
  • Knowledge of international shipment requirements such as import/export permits, customs declaration, regulation agencies forms (ex. USDA, CDC), preferred
  • Experience in working in a GLP/GCLP environment is an asset;
  • Ability to work Monday through Friday 10am - 6pm daily

Job Requirements